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Privacy Policy

Effective Date: 14th May 2025
Website: LucraForum.com
Data Controller: LucraForum
Contact Email: admin@lucraforum.com

1. Introduction

LucraForum.com (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following information:

a) Information You Provide:

  • Full name, username, and email address when you register an account
  • Billing address and payment details (via our secure payment provider) when subscribing
  • Content you post in discussions (which may include opinions and preferences)

b) Automatically Collected Data:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies (see section 6)

3. How We Use Your Information

We process your data to:

  • Create and manage your user account
  • Provide access to our forum and subscriber-only content
  • Communicate with you (e.g., notifications, updates, support)
  • Enforce our terms and prevent misuse
  • Comply with legal obligations

We will never sell your data or share it for advertising purposes.

4. Legal Bases for Processing

We rely on the following legal bases under the UK GDPR:

  • Consent – for email communications or marketing (where applicable)
  • Contract – to provide services to registered and paid users
  • Legal obligation – to comply with UK law
  • Legitimate interests – to maintain security, manage the forum, and improve services

5. How We Store and Protect Your Data

Your data is stored securely on UK- or EU-based servers or with trusted third-party service providers compliant with GDPR.

We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

6. Cookies and Tracking

LucraForum.com uses cookies to:

  • Remember your login preferences
  • Analyse site usage
  • Improve user experience

You can manage cookie preferences through your browser settings. Please see our Cookie Policy for more details.

7. Sharing Your Information

We may share your data with:

  • Payment processors (e.g., Stripe or PayPal)
  • Service providers for web hosting, email notifications, and security
  • Legal or regulatory authorities if required by law

All third parties are contractually obligated to handle your data securely and only for the purposes outlined.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability (receive a copy in a machine-readable format)
  • Withdraw consent at any time (for consent-based processing)

To exercise any of these rights, please contact us at admin@lucraforum.com

9. Data Retention

We retain your data only as long as necessary:

  • For active user accounts: while your account remains open
  • For legal and regulatory purposes: as required by law (e.g., tax or fraud prevention)

You may request account deletion at any time.

10. Children’s Privacy

LucraForum.com is strictly for users aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has used our platform, please get in touch with us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to users via email or site notice. Continued use of the site after updates implies acceptance.

12. Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact:

📧 admin@lucraforum.com
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